Despite its Healthcare City location, the Hyatt Regency Dubai Creek Heights is anything but clinical. An imposing structure of two towers perched on the edge of Dubai’s historic creek may not necessarily be a location you would choose for a stay in Dubai – sitting at a cross-roads between old and new Dubai – but we were pleasantly surprised by our recent weekend staycation.
Entering into the vast glass atrium housing the lobby of this recently remodelled five-star property, the Hyatt Regency Dubai Creek Heights gives little away. Acting as somewhat of a bridge between the hotel rooms and residences (housed in separate towers) the lobby is bathed in light and feels almost spa-like, presenting a naturalness that’s hard to come by in a booming metropolis like Dubai. Featuring polished marble, a living-wall of lush green vegetation and trickling water features, all of which help to add a feeling of wellbeing to the space and the idea of the outside being brought within.
The hotel was running at 100% occupancy during our stay and aside from the lack of sun-loungers poolside, the influx of guests was barely noticeable. The check-in process at amber hued desks becomes an absolute pleasure with speedy efficiency and genuine care for guest welfare. Plus a special kids check-in section (complete with miniature stairs) helped to keep the little ones at bay. The personal touch goes a long way as we were guided to the rooms by the very same person who initiates the check-in process (the only other place we’ve experienced this is Zaya Nurai and Yas Viceroy, both in Abu Dhabi).
The Room: Our 14th floor 62 SQM suite was quite literally the stuff of dreams. Simply furnished, the design allows for distinct living and sleeping areas, in addition to not one, but two bathrooms. The naturalness initially presented in the lobby segues easily into the hotel’s upper levels, with the modern rooms painted in neutral tones and embellished with leather upholstery and a focus on comfort.
The living area offers a small writing desk, l-shaped sofa, four-seater dining table and the first of three flat-screen televisions. In addition, guests will also find a Nespresso machine (a MUST for all five-star hotels in our opinion) and a well-stocked mini bar. During our stay, we were greeted with a number of welcome treats – cupcakes, soft toy falcons for the kids and our own resemblance hand-crafted from chocolate. We’ve never seen a chocolate shrine to Out & About UAE before and the gesture provided another indicator of the exemplary levels of hospitality offered by the Hyatt brand.
With comfort and technology in mind, the sleeping area reminded us of our recent stay at another Hyatt property (the Hyatt Capital Gate). The simplicity in decor adds a touch of serenity and tranquillity to proceedings while the ‘Hyatt King Grand’ bed is comfortable and faces out towards views of either the worlds tallest building, Burj Khalifa, or the waterways of the Dubai Creek. Either view will not dissapoint, offering uninterrupted skyline views (for now). There’s also a small seating area and plenty of floor space.
Hyatt has always been a brand putting technology at the forefront of the guest experience, so it’s pleasing to find the touch-controlled lighting (controlling the strength of luminescence for the entire room), plenty of plug points, and a handy connectivity hub close to the television. The only technological element missing are remote controlled curtains (#FirstWorldProblems) which would’ve added ease to the room, especially considering the sheer amount of floor to ceiling windows!
As one of the most generously sized suites we’ve had the pleasure of staying in, the bathrooms have always been one of our favourite things about Hyatt properties (does that sound weird?) and Hyatt Regency Dubai Creek Heights is no different. A deep tub is set into the marble work and offers bubbles accompanied by Burj views from one of the most relaxing parts of the entire suite. Away from the mesmerising view, guests will find double vanities, a rainfall shower, and a third television built into the bathroom mirror and appearing like a futuristic hologram.
Stone and polished marble complete the look and all design elements are fully integrated into the room. Leather ‘padding’ on the feature walls hold roller blonds within the recesses, while the minibar unit has a staggered countertop to coincide with the lines of the room. It’s these small and subtle touches and strict attention to detail that many guests may not notice which make this property such an unexpected find.
Facilities: The hotel offers a spa and a pool on the second level which were both packed when we visited. The outdoor pool takes on a triangular shape and offers appeal through the use of in-water sunloungers (a must when the temperature is pushing 40 degrees). Granted it may not be the most picturesque pool in Dubai, feeling more like an after-thought that takes over a small corner of the outside terrace. Initial misgivings aside, Hyatt has done the best with the area on offer, utilising misting machines (not enough hotel’s in the UAE have these) and a circular pool bar, half of which is submerged for swim-up drinking. The outside area makes for an easy choice to while away an afternoon.
Though we didn’t use the Nysa Spa, fully equipped 24-hour fitness centre, kids club (or the club lounge for that matter), the recreational facilities provided are good and the service levels remain high throughout, especially from the team of lifeguards at the pool.
Dining: Hyatt Regency Dubai Creek Heights is home to six distinct F&B outlets with the lobby feeding the main outlets, Mexican favourite La Tablita (full review coming soon), Market 24 with its emphasis on Asian dishes, The Lobby Lounge, and Sufra. We had both Friday brunch and breakfast at Sufra, the
We enjoyed Friday brunch at Sufra, the hotel’s all-day-dining restaurant. A casual an unrestrained affair which although unlikely to compete with Dubai’s bigger brunches, manages to keep the focus firmly on quality. Taking the best from the hotel’s outlets, including tacos, ceviches and churros from La Tablita, and the fresh seafood and cheeses from Market 24, and combining them into an international buffet.
We appreciated the abundance of healthy options (especially the fresh salads) and there are a number of excellent dishes from the hot buffet – don’t miss the chilli fish or Szechwan chicken. Desserts also impress and deviate from the usual brunch staples by presenting full-sized portions of cronuts, a fragrant Umm Ali, the obligatory chocolate fountain and a sweet shop selection. Sufra may not be re-inventing brunch but is more than ample for in-house guests and those looking for a low-key Friday affair.
On the roof of the property guests will find Hue, accessibleble via a separate elevator from the lobby. A lack of signage, in addition to the confusion of the elevator opening into what resembles a presidential suite, may dissuade you, but persevere and you’ll arrive at a sundowner bar with fantastic skyline views. Taking in the breadth of Dubai, from the skyscrapers of downtown all the way to the creek (and beyond), it’s an unexpected vantage point and the crowning glory of the Hyatt Regency Dubai Creek Heights.
Although the location is not one we would necessarily select for a stay in Dubai, the Hyatt Regency Dubai Creek transpired to be a pleasing option in a quieter part of town. With spacious bedrooms, strong F&B and the attractions of the Creek, Children’s Museum and Dubai Dolphinarium all within close proximity and Dubai International airport close by, we wouldn’t hesitate to recommend a stay here. Come just for the views – it’s totally worth it!
Location: Hyatt Regency Dubai Creek Heights, Dubai Healthcare City, Umm Hurair, Dubai
Social: Instagram / Facebook
Phone: 04 553 1234
We were invited to stay at Hyatt Regency Dubai Creek Heights. All views are our own and all photographs are © Out & About UAE. Four images provided courtesy of Hyatt.